TST Overland Express - Cargo Claims

Cargo Claims

* required information

--- Shipment Detail ---

*Pro Number:

*Company:

*Address: Unit:

*City:

*Prov/St:

Postal/Zip:

*Contact: *Phone:

--- Claim Options ---

Inspection Request Notice of Intent Claim

Request an on-site inspection by qualified staff.

*Inspection Location:

*Approximate Value $$:

*Value Funds Type: Canadian U.S.

Description of merchandise to be inspected.

(please include as much detail as possible)

Notify us of your intent to file a claim in the future.

Use this option if you are unsure of the dollar amount of your claim.

*Estimated $$:

*Claim Funds Type: Canadian U.S.

Use this option if know dollar amount of your claim.

*Total Claim $$:

*Claim Funds Type: Canadian U.S.

*Fax Number:

Detailed Claim Information (required)

Please enter a detailed statement showing how the claim amount was determined, including number and description of articles, nature and extent of loss or damage, invoice cost of articles, etc.	Additional information regarding your claim (e.g. remit-to, etc.)

Please upload any documentation you have. Alternatively, you may mail or fax documentation.

Valid file types are: .jpg, .gif and .pdf. Maximum file size (per file): 1mb.

Original or Certified copy of the bill of lading:

Original or Certified copy of the invoice for merchandise claimed:

Copy of the signed delivery receipt:

Paid freight bill:

Inspection report (if applicable):

Invoice for repair parts and labour (if applicable):

Customs entry documentation received from broker (if applicable):

Fax Number:

(905) 212-6310

Mailing Address:

5200 Maingate Dr.

Mississauga, ON L4W 1G5

ATTN: Cargo Claims

Requestor Contact (required)

Same as Above?

*eMail: *Name: *Phone:

For shipments originating in Canada or travelling on a Canadian Bill of Lading, you MUST submit either a Notice of Intent OR a Claim within 60 days from the date of delivery, or in the event of non-delivery, within 9 months of the date of shipment. For shipments originating in the U.S. or travelling on a U.S. Bill of Lading, you MUST submit a Claim within 9 months from the date of delivery, or in the event of non-delivery, within 9 months from a reasonable time for delivery.

Claim Guidelines and Additional Information

Declared Value of Shipment (Applies to shipments originating in Canada or travelling on a Canadian Bill of Lading)

Carrier's MAXIMUM liability, in the event of a claim, is limited to $4.41 per kg. or $2.00 per lb., unless a higher Declared Value is shown by the shipper on the bill of lading. Shippers should be aware that a declared value exceeding the above stated values may result in a surcharge being applied, in accordance with prevailing tariffs.

Limitations of Liability

Carrier liability may be limited by terms and conditions of the Bill of Lading, Classifications, or Tariffs, e.g.:

National Motor Freight Classifications, 100 Series

TST Overland Express, General Rules Tariff GRT.

TARIFF OVLD 100 Series.

Mitigation of Loss

In the event of loss or damage, it is the claimant's duty to submit the lowest possible claim cost.

Salvage

Under some circumstances, the carrier is entitled to pick up the damaged merchandise for salvage purposes. Please hold on to all goods until the claim settlement has been achieved.

Cargo Inspections

An inspection report does not constitute admission of liability, filing of Notice of Intent to claim, nor submission of a claim.